Privacy policy

Privacy Policy

Spooky Paws Co ("we", "us") respects your privacy. This policy explains what information we collect when you shop with us and what we do with it. We're based in Toronto, Ontario, Canada.

Information we collect

When you place an order or contact us, we collect:

- Contact details: your name, email address, phone number, and shipping address.

- Order details: what you bought, order numbers, and any messages you send us about your order.

- Payment information: payments are processed by our payment provider. We don't see or store your full credit card number.

- Browsing information: like most online stores, we use cookies and basic analytics to understand how visitors use our site.

How we use your information

We use your information to process and deliver your orders (including sharing shipping details with suppliers and carriers), send order updates and tracking info, improve our store, and send occasional marketing emails only if you've opted in. You can unsubscribe anytime.

Who we share it with

We share your information only to run the store: suppliers and shipping carriers, payment processors, and analytics/email tools. We don't sell your personal information. We don't trade it, rent it, or hand it out to advertisers.

Your rights

You can ask us at any time to see what personal information we hold about you, correct it, or delete it. Just email jayshin0324@gmail.com and we'll take care of it.

Questions about privacy? Email jayshin0324@gmail.com.